Управління поведінкою споживачів вітчизняних послуг рекреації та гостинності в кризові періоди розвитку туризму

Abstract

Hospitality and recreation services in a broad and general sense are the basis of tourism. Their quality affects the behavior of consumers, the level of service, and in general the comprehensive development of the respective products. Hospitality services, without a doubt, have a positive effect on the economy of many countries and regions. The current features of the development of domestic tourism and their influence on the management of the behavior of consumers of recreation and hospitality services in the conditions of pandemic, war and social crisis periods are presented.